- Ensure a stable internet connection while participating in auctions.
- Keep your login credentials confidential and secure.
- Regularly clear your browser cache for optimal performance.
- In case your internet connection is lost due to internet failure, power failure, client machine failure, or any other issues which are external ones, it cannot and must not be classified as a technical issue. In such a case, you need to reestablish your connection to the internet, close the browser and re-log in again.
- When the internet connection is lost, any bids posted will/may not reach the server as the connection to the server is also lost, though the server is on. In such scenarios, neither ULB nor HKCL will be held responsible for any loss of business.
